Terms of service
Terms of Service
Last Updated: 2026
Welcome to Covertart ("Covertart," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website located at https://covertart.shop (the "Website"), including any purchases of products, customer accounts, communications, and related services offered through the Website.
By accessing, browsing, or using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, our Return & Refund Policy, and any other policies published on our Website. If you do not agree to these Terms, you should not use the Website or purchase products from us.
1. Eligibility
By using our Website, you represent and warrant that:
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You are at least 18 years of age or the age of majority in your jurisdiction.
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You have the legal capacity to enter into binding agreements.
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Any information you provide is accurate, current, and complete.
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You will use the Website only for lawful purposes.
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You will not use our services in any manner that violates applicable laws or regulations.
If you are using the Website on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.
2. Changes to These Terms
We reserve the right to update, modify, or replace these Terms at any time to reflect changes in our business practices, legal requirements, or the services we provide.
When material changes are made, the updated version will be posted on the Website with a revised "Last Updated" date.
Your continued use of the Website after changes become effective constitutes your acceptance of the revised Terms.
3. Use of the Website
You agree to use the Website responsibly and in accordance with these Terms.
You must not:
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Use the Website for any unlawful purpose.
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Attempt to gain unauthorized access to our systems or accounts.
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Introduce viruses, malware, or other harmful code.
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Interfere with the operation or security of the Website.
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Scrape, copy, or harvest Website content using automated tools without our written permission.
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Misrepresent your identity or impersonate another individual or organization.
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Engage in fraudulent or deceptive conduct.
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Use the Website in a manner that could damage, disable, or impair its functionality.
We reserve the right to suspend or terminate access to users who violate these Terms.
4. Customer Accounts
You may have the option to create an account to facilitate purchases and manage your order history.
If you create an account, you are responsible for:
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Maintaining the confidentiality of your login credentials.
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Restricting access to your account.
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Ensuring that all information associated with your account remains accurate and up to date.
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Promptly notifying us of any unauthorized access or suspected security breach.
You are responsible for all activities that occur under your account unless prohibited by applicable law.
We reserve the right to suspend or close accounts that are used fraudulently or in violation of these Terms.
5. Product Information
Covertart specializes in hobby boxes, trading cards, and related collectible products.
We strive to ensure that all product descriptions, photographs, specifications, pricing, and availability information displayed on the Website are accurate. However, occasional errors, inaccuracies, or omissions may occur.
We reserve the right to:
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Correct errors or inaccuracies.
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Update product information without prior notice.
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Modify product descriptions.
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Discontinue products at any time.
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Limit product quantities available for purchase.
Product images are provided for illustrative purposes. Actual products or packaging may differ slightly due to manufacturer updates or variations.
6. Product Availability
All products are offered subject to availability.
Adding a product to your shopping cart does not reserve that product or guarantee its availability.
In the event that an item becomes unavailable after an order is placed, we may:
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Cancel the affected portion of the order.
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Offer a comparable replacement if appropriate.
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Issue a full or partial refund for unavailable items.
We are not liable for losses resulting from inventory shortages or discontinued products.
7. Pricing
All prices displayed on the Website are listed in U.S. Dollars (USD) unless otherwise stated.
We make every effort to ensure pricing accuracy. However, typographical errors, system errors, or supplier updates may occasionally result in incorrect pricing.
If a pricing error is identified before shipment, we reserve the right to:
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Cancel the order.
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Contact you with the correct price.
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Provide the option to proceed at the corrected price.
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Issue a full refund if payment has already been collected.
Prices may change at any time without prior notice.
8. Payment
Payment is required at the time an order is placed.
We accept payment methods made available during the checkout process.
By submitting payment information, you represent and warrant that:
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You are authorized to use the selected payment method.
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The billing information provided is accurate.
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Sufficient funds or credit are available.
We reserve the right to refuse or cancel transactions that appear fraudulent, unauthorized, or otherwise inconsistent with these Terms.
9. Taxes
Applicable sales taxes may be collected where required by law.
Customers are responsible for any taxes, duties, or governmental fees that apply to their purchase unless otherwise stated during checkout.
10. Order Acceptance
Submitting an order does not guarantee acceptance.
After receiving your order, we will send an acknowledgment confirming that your order has been received. This acknowledgment does not constitute acceptance of the order.
We reserve the right to refuse, limit, or cancel any order for reasons including, but not limited to:
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Product unavailability.
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Pricing errors.
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Suspected fraud.
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Payment authorization failure.
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Violation of these Terms.
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Requests from law enforcement or regulatory authorities.
If your order is canceled after payment has been processed, any approved refund will be issued to the original payment method in accordance with our Return & Refund Policy.
11. Order Cancellation
Customers may request to cancel an order within 3 calendar days of placing it, provided that the order has not entered final processing, packing, or shipment.
Cancellation requests should be submitted promptly by contacting our customer support team.
If an order has already shipped, it can no longer be canceled and will instead be subject to our Return & Refund Policy, where applicable.